Services
We are a service provider of motor insurance in Singapore.
Types of Motor Insurance Policies Available:
Third Party Only
This cover provides indemnity to the insured for: Death or bodily injuries to third-parties and/or passengers; and Damage to property belonging to third-parties.
A Third-Party Only policy not only covers death or bodily injury to third-parties (including passengers), it also provides cover against damage to property belonging to third-parties. The policy also covers accidents occurring on the road and on private property. However, it does not provide protection against damaged to the insured vehicles arising out of any causes.
Third Party - Fire & Theft
This is an extension of the Third-Party Only policy in that it additionally protects the insured’s own vehicle against loss or damage which may result directly from fire or theft.
The loss does not need to be total as this policy covers even partial damage to the insured’s own vehicle.
As the covered perils are limited to fire and theft, damage to the insured’s own vehicle by any other perils is not covered by this policy.
Comprehensive Cover
This type of policy offers the broadest protection against financial loss from using a motor vehicle. The policy covers not only the insured’s liability for causing bodily injury (including death) or property damage to third-parties (including bodily injury and death to passengers), it also covers damage to the vehicle that the insured owns, or with some exceptions, other vehicle that the insured uses with the permission of the vehicle owner.
Apart from these, the policy may also offers additional benefits. For example, the insurer can provide for reasonable medical expenses that the insured has incurred arising out of his own bodily injury. This medical expense benefit can be extended to cover injuries sustained by any authorised driver or any occupants of the insured’s vehicle. Then, there is also the personal accident benefit which provides monetary compensation for death or disability sustained by the insured and/or any occupants of the insured’s vehicle.
Commercial Vehicle Insurance
Commercial Vehicles include light goods vehicles, heavy trucks, refrigerated vehicles, lorry cranes, commuter buses, cement mixer trucks, prime movers and trailers.
Your commercial vehicle is a vital part of your business. That’s why it’s important to protect it with the right commercial vehicle insurance plan. Whether you own one vehicle or an entire fleet, we offer the insurance you need with your choice of benefits and level of coverage.
Motor Claims Framework
Frequently Asked Questions
Here are some of the common FAQs for motorists that involved in a motor accident
The Motor Claims Framework (MCF) is a new best practice undertaken by all motor insurers in Singapore, which provides clear and common procedures on what to do in an event of a motor accident. The MCF provides motorists with an enhanced claims experience and at the same time, helps contain the cost of claims for insurers.
Even if the parties agree to a private settlement, a report to the respective insurers is still required for record purposes.
If the other motorist is not cooperative in providing his particulars, you should still take down the vehicle registration number. The GIA reminds all motorists that according to the MCF, they are required to report all accidents to their insurers, no matter how small.
The GIA introduces the 3 steps reporting process to make it easy for drivers to remember what to do in an accident. If the circumstances are such that it is impossible for the motorist to follow the 3 steps, insurers will give special consideration to the claim. Just as a reminder to everyone, the three steps are:
1) Exchange particulars and take note of vehicle numbers;
2) Call your insurer’s hotline for a tow truck – if applicable in some cases;
3) Report and take your vehicle, damaged or not, to the approved reporting centre or authorized workshop within 24 hours.
If the other motorist is not cooperative in furnishing his particulars, the owner should still take down the vehicle registration number. For an accident involving a Malaysian vehicle, a police report is required.
The MCF states that the end of the next working day is the timeframe for reporting. This means that if the accident happens on a Saturday night, then the timeframe would end on Monday, the next working day.
You will not be penalised for late reporting if you have a valid reason like the example cited above.
A memorandum of agreement would be a private matter between the two parties, but it would not alter the requirement under the MCF that both parties now have to make a report to their insurers. A memorandum of agreement should not supercede or be regarded as a substitute for this process.
The GIA reminds all motorists it is now their duty to report all accidents, no matter how small and regardless of whether or not there has been damage to their vehicle. The consequent impact on NCD and premiums are not affected by the MCF and will be determined by the outcome of the insurer’s investigations into the accident.
Please refer to your own insurer on the terms and conditions of the policy you purchased from them.
A report to your insurer within 24 hours is still required